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With Customers Like These…

2/28/2007 By Michael

Others were annoyed. Glendale resident Ofelia Ayvazyan said Tuesday that Costco staff made her wait more than 20 minutes before letting her return a 42-inch flat-screen television she bought three years ago.

She said she would shop for electronics elsewhere from now on…

No, that is not a misprint. This lady is upset because she had to wait 20 minutes to return and get a full refund of $2,932.72 on her 3 year old TV. I about fell on the floor when I read that. This is from an article on Costco halting it’s liberal return policy on electronics. [LA Times]

Filed Under: General

Filed Under: General

About Michael

Michael W. Geoghegan is founder and CEO of GigaVox Media. NewMedia Entrepreneur & Podcast Pioneer/Pundit. Author of two books. Creator of two time James Beard Award winner GrapeRadio.com
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Podcast Solutions

The Business Podcasting Book

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About

Michael W. Geoghegan is founder and CEO of GigaVox Media.

As a pioneer of podcasting, Michael created some of the first corporate podcasts, including efforts by Disney. Michael is also creator of the 2008 & 2011 James Beard Award winning "GrapeRadio" and "Reel Reviews: Films Worth Watching."

He is editor-in-chief of the Podcast Academy™ book series and co-author of Podcast Solutions: The Complete Guide to Podcasting.

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