Others were annoyed. Glendale resident Ofelia Ayvazyan said Tuesday that Costco staff made her wait more than 20 minutes before letting her return a 42-inch flat-screen television she bought three years ago.
She said she would shop for electronics elsewhere from now on…
No, that is not a misprint. This lady is upset because she had to wait 20 minutes to return and get a full refund of $2,932.72 on her 3 year old TV. I about fell on the floor when I read that. This is from an article on Costco halting it’s liberal return policy on electronics. [LA Times]