What do you do when you get too many great emails? These are people who have taken the time to write but, to put it simply, I don’t have the time to respond individually. I know from personal experience that many just choose to not respond at all. I hate that. Instead, I have fashioned a response. My question, is this better than just not responding at all? Either way, I expect some grief.
Here is my current response:
Thank you for your email. I appreciate that you have taken the time to send your question, comment or feedback. As you might imagine, I receive a great deal of email and though I would like to answer each one individually that is simply not possible with my schedule. I know from personal experience that it is disappointing to send an email to someone who does not respond at all. Instead, I have fashioned this reply to let you know that I have personally read your email, but unfortunately, am not able to individually reply.
Thank you again for contacting me,
Michael W. Geoghegan
Willnick Productions, Inc.
V: 800.507.3651 ext. 707
I figure that with the phone number, if they are upset enough, they will call me personally.